1. Introduction

Welcome to https://www.activeibiza.com/. By accessing and using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website. These Terms & Conditions govern the sale of goods, services, and interactions on this site, which operates as an online store selling custom-printed T-shirts through Printful’s print-on-demand services.

2. Product Information

All products on this website are made on-demand using Printful’s printing services. This means that once an order is placed, the products are printed and fulfilled by Printful. We strive to display accurate product descriptions, images, and pricing. However, slight variations in color and design may occur due to the nature of print-on-demand services.

Customization

Please ensure that any designs, customizations, or texts submitted for custom T-shirts comply with our guidelines and are free from copyright infringement. We reserve the right to refuse any orders with inappropriate or offensive designs.

3. Order Process

3.1. Placing Orders

Once you place an order, you will receive an email confirmation with your order details. Please ensure all information provided is accurate. Orders are processed automatically, so changes or cancellations may not be possible after the order is submitted.

3.2. Order Fulfillment & Shipping

Orders are fulfilled by Printful, and shipping times vary depending on the destination and the processing time required. Estimated delivery times will be provided at checkout. Please note that delays due to external factors (e.g., shipping carrier delays, customs, etc.) are beyond our control.

3.3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. Any customs fees or import duties are the responsibility of the customer.

4. Pricing & Payment

All prices listed on our website are in [Currency] and are subject to change without notice. We accept various payment methods, including [Payment Methods]. Payment must be made at the time of purchase, and we do not offer credit terms.

Taxes

Depending on your location, taxes such as VAT or sales tax may be applied to your order. These taxes will be calculated at checkout and shown in your order summary.

5. Returns, Refunds, and Exchanges

5.1. Return Policy

Due to the nature of print-on-demand products, we only accept returns or exchanges for defective or damaged items. If you receive a defective item, please contact us at [Contact Email] within 30 days of receiving your order, providing detailed information and photos of the issue.

5.2. Refunds

Refunds are issued only for defective or damaged items and are subject to our review. Refunds will be processed back to your original payment method within [number] business days once approved.

5.3. Exchanges

Exchanges are only permitted for defective or damaged items. If your product qualifies for an exchange, we will arrange a replacement to be printed and shipped to you at no additional cost.

5.4. Incorrect Address

If an incorrect address was provided at checkout and the order is returned to us, the customer is responsible for covering the re-shipping cost to the correct address.

6. Intellectual Property

All content, logos, designs, images, and text on this website are the intellectual property of [Your Website Name] or its licensors and may not be used, copied, or reproduced without permission. Unauthorized use of any materials on this site may violate copyright, trademark, and other laws.

7. Liability Disclaimer

We are not responsible for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products. We are also not liable for any delays in shipping or fulfillment caused by third parties (such as Printful or shipping carriers).

8. Governing Law

These Terms & Conditions and any disputes arising from the use of this website shall be governed by and construed in accordance with the laws of [Your Country or State]. Any legal proceedings shall be held in the courts of [Your Country or State].

9. Changes to the Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and the updated version will take effect immediately upon posting. It is your responsibility to review these Terms & Conditions periodically.

10. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Active Ibiza
info@activeibiza.com