What is your return policy?

We accept returns or exchanges for defective or misprinted items within 30 days of purchase. Unfortunately, we cannot accept returns for items due to incorrect sizing, so please double-check our size guide before ordering.

Can I cancel or change my order after it’s placed?

We can only cancel or modify orders before they are sent to production, which typically happens within 24 hours. Contact us immediately if you need to make changes.

Who do I contact for support?

If you have any questions or issues, feel free to reach out to our customer support team through the contact form on our website or via email at info@activeibiza.com